Most medical practices are unknowingly putting their practice and patients at risk with inadequate hosting solutions
Standard hosting providers are not healthcare specialists and, most importantly, will not sign a Business Associate Agreement (BAA). A BAA is a legal requirement under HIPAA for any vendor that handles Protected Health Information (PHI). Without this agreement, your practice is in violation of federal law, regardless of how "secure" your website appears.
These providers may offer SSL certificates and basic security features, but they lack the specialized infrastructure, monitoring, and compliance protocols required for healthcare data. They're designed for small businesses and blogs, not medical practices handling sensitive patient information.
The reality: If your hosting provider won't sign a BAA, you cannot legally use their services for any website that collects, stores, or transmits patient data. This includes contact forms, appointment booking systems, patient portals, or any other feature that might capture PHI.
HIPAA violation fines can range from $100 to $50,000 per violation (or per patient record) and can lead to devastating reputational damage and patient distrust. For a practice with 1,000 patients, a single breach could result in fines of up to $50 million.
Beyond financial penalties, data breaches in healthcare carry severe consequences: mandatory breach notifications to patients and media, potential lawsuits from affected patients, loss of insurance coverage, and permanent damage to your practice's reputation. Many practices never fully recover from the financial and reputational impact of a HIPAA violation.
The worst part? Most breaches are preventable with proper hosting infrastructure and security measures. The cost of HIPAA-compliant hosting is a fraction of the cost of a single violation.
"I have a security plugin, so my website is secure and HIPAA-compliant."
This is one of the most dangerous misconceptions in healthcare web security. Plugins only secure the application layer, not the underlying infrastructure.
While a WordPress security plugin is good, it doesn't make the underlying server infrastructure compliant. The entire environment, from the physical server to the data transmission, must be secure and HIPAA-compliant.
Security plugins protect against common web attacks but cannot address server-level vulnerabilities, network security, data encryption at rest, access controls, audit logging, or the dozens of other requirements that make hosting truly HIPAA-compliant.
Think of it this way: A security plugin is like putting a lock on your front door, but if your house is built on a foundation of sand, the lock won't matter when the whole structure collapses. HIPAA compliance requires a solid foundation, not just surface-level security.
Everything you need to protect patient data and maintain HIPAA compliance
Multi-layered security designed to protect your practice and patient data
All data encrypted in transit and at rest using industry-standard encryption protocols.
Role-based access controls and multi-factor authentication for enhanced security.
Comprehensive audit logs to track all access and changes to patient data.
Automated daily backups with point-in-time recovery capabilities.
Advanced network security with firewalls and intrusion detection systems.
Continuous monitoring to ensure ongoing HIPAA compliance and security.
Protect your practice and patients with secure, reliable hosting
Built-in compliance features and monitoring
Enterprise-grade encryption and security
Continuous security monitoring and support
Don't just buy hosting—get a technology partner that understands healthcare and handles the complexity for you
Setting up a compliant server environment is complex. It requires specialized knowledge of HIPAA requirements, server configuration, security hardening, and ongoing maintenance. Most medical practices don't have the technical expertise or time to manage this properly.
We manage the entire process, from server configuration and security hardening to installing and optimizing your website. Our team handles all the technical details so you can focus on what you do best—caring for patients.
The result: You get enterprise-grade security and compliance without needing to become a server administrator. We handle the complexity, you get the peace of mind.
"I spent 2 hours on the phone with hosting support trying to explain what HIPAA is and why I need a BAA. They had no idea what I was talking about."
- Dr. Sarah Johnson, Family Practice
If there's an issue, you don't have to call a hosting support line and explain what HIPAA is. You call us. We understand your website, your security needs, and the healthcare landscape. We are your dedicated tech partner.
Our team speaks your language. We understand the unique challenges of medical practices, the importance of uptime for patient care, and the critical nature of HIPAA compliance. When you have a question or issue, you're talking to someone who gets it.
No more: Explaining HIPAA to tech support, waiting on hold for generic help, or trying to figure out if a solution is compliant. We handle it all.
We don't just set it and forget it. We proactively manage all server updates, security patches, and performance monitoring, so you can focus on your patients, not your IT.
Our team continuously monitors your hosting environment, applies security updates before vulnerabilities are exploited, optimizes performance, and ensures your website is always running at peak efficiency. We catch problems before they become issues.
The difference: While other practices scramble to fix security issues after they happen, your practice stays protected with proactive management and monitoring.
| Feature | NEXA Managed | DIY Hosting |
|---|---|---|
| HIPAA Compliance | ✓ Included | ✗ Your responsibility |
| Business Associate Agreement | ✓ Provided | ✗ Not available |
| 24/7 Support | ✓ Healthcare experts | ✗ Generic tech support |
| Security Updates | ✓ Automatic | ✗ Manual management |
| Performance Monitoring | ✓ Proactive | ✗ Reactive only |
| Compliance Guidance | ✓ Ongoing | ✗ None |
| Migration Support | ✓ Full service | ✗ DIY or hire help |
| Cost | $250/month | $100-200/month + management time |
A systematic approach to securing your practice's hosting environment
Evaluate your current hosting and identify compliance requirements.
Configure HIPAA-compliant hosting environment with security measures.
Migrate your website and test all security and compliance features.
Continuous monitoring, updates, and compliance maintenance.
Transparent pricing for HIPAA-compliant hosting services
Get answers to the most common questions about HIPAA-compliant hosting
A Business Associate Agreement (BAA) is a legal contract required under HIPAA for any vendor that handles Protected Health Information (PHI). It legally binds the vendor to protect patient data and comply with HIPAA regulations. Without a BAA, you cannot legally use any hosting service that might come into contact with PHI, including contact forms, appointment booking, or patient portals. NEXA provides a signed BAA with all our HIPAA hosting services.
No, 'secure' and 'HIPAA-compliant' are not the same thing. A secure server protects against common attacks, but HIPAA compliance requires specific infrastructure, policies, and procedures designed for healthcare data. This includes signed BAAs, audit logging, access controls, data encryption at rest and in transit, regular security assessments, and compliance monitoring. Most 'secure' hosting providers cannot meet these requirements.
Yes, absolutely. HIPAA applies to all healthcare providers regardless of size. In fact, small practices are often targeted by cybercriminals because they typically have weaker security measures. The fines for HIPAA violations are the same whether you have 10 patients or 10,000. The cost of HIPAA-compliant hosting is minimal compared to the potential fines and reputational damage from a breach.
With NEXA's managed hosting, you have a single point of contact: us. You don't need to call a generic hosting support line and explain what HIPAA is. Our team understands your website, your security needs, and the healthcare landscape. We provide 24/7 monitoring and immediate response to any security issues, plus regular check-ins to ensure everything is running smoothly.
While providers like Liquid Web offer HIPAA-compliant infrastructure, they don't provide the management and expertise that medical practices need. With NEXA, you get: 1) A dedicated team that understands healthcare, 2) Proactive management of updates and security patches, 3) Website optimization and performance monitoring, 4) A single point of contact for all technical issues, and 5) Ongoing compliance guidance. You're not just buying hosting—you're getting a technology partner.
We maintain compliance through continuous monitoring, regular security updates, automated backups, audit logging, and regular compliance assessments. Our team stays current with HIPAA regulations and implements necessary changes proactively. We also provide regular reports on your hosting environment's security status and compliance posture.
Yes, we handle the entire migration process. We'll audit your current website for HIPAA compliance issues, migrate it to our secure infrastructure, test all functionality, and ensure everything works perfectly. The migration is typically completed with minimal downtime, and we provide ongoing support throughout the process.
HIPAA-compliant hosting typically costs 2-3x more than standard hosting, but this is still a fraction of the cost of a single HIPAA violation. Our managed hosting starts at $250/month, which includes the hosting infrastructure, security monitoring, updates, and our management services. When you consider the cost of potential fines (up to $50,000 per violation) and the value of our management services, it's an investment in your practice's security and peace of mind.